Health Guarantee
Our Health Guarantee
At Elite Birman Kittens, we pour our hearts into raising healthy, vibrant, and joyful kittens. We stand firmly behind the health of our cats. We want you to feel completely confident when welcoming one of our babies into your home. Because of our strict breeding standards, parental health screenings, and dedicated care, we are proud to offer a comprehensive One-Year Genetic Health Guarantee alongside a lifelong commitment to the kittens we bring into this world.
Our One-Year Genetic Health Guarantee.
Every kitten leaves our home with a clean bill of health from our licensed veterinarian. We guarantee that your kitten is free from any life-threatening congenital or genetic defects for a full period of one year from their date of purchase.
Veterinary Examination: We require you to have your kitten examined by a licensed veterinarian within 72 business hours of bringing them home to validate this initial health status.
Coverage Details: This guarantee specifically covers severe, life-threatening genetic conditions that impair the kitten’s quality of life. This includes genetic heart defects or hereditary organ failure.
Claims Process: In the tragic and unlikely event that a genetic condition is diagnosed within the first year, you must provide us with full medical records and a formal written statement from two independent, licensed veterinarians confirming the genetic diagnosis.
Once verified, we will work closely with you to provide a remedy, which may include a replacement kitten from a future litter or a partial-to-full refund of the original purchase price, depending on the specific situation and mutual agreement.
Support Beyond the One-Year Period:
Our responsibility to our kittens does not simply expire when they turn one year old. We consider our buyers to be part of our extended cattery family for life.
Open Communication: If your Birman cat is diagnosed with a proven genetic disease after the one-year guarantee period has ended, we strongly urge you to contact us immediately.
Refund Evaluations: While standard contracts typically end at 12 months, we review post-guarantee genetic cases on an individual basis. We are willing to discuss kitten refund options or financial assistance for proven, inherited conditions that appear later in life.
Tracking Breed Health: Knowing about health issues helps us monitor our bloodlines. It ensures the ongoing health of our entire breeding program. Your honesty helps us protect the future of the breed.
What is Not Covered:
To keep our agreement fair and transparent, please note that our guarantee does not cover treatable, common, or environmentally caused conditions.
– Minor, treatable issues like common parasites (fleas, worms, mites).
– Temporary respiratory infections or minor digestive upsets caused by the stress of moving.
– Injury, accidental trauma, neglect, or illness due to a lack of proper veterinary care or poor nutrition.
– Any unauthorized medical treatments or emergency vet bills incurred without consulting us first.
We are fully dedicated to producing the healthiest Birman companions possible. We promise to stand by you and your cat every single step of the way.
